About: Mount Stuart Hospital Mount Stuart Hospital TQ1 4UP
I was referred to an orthopaedic consultant here under the NHS and have to say that my dealings with them could not have been of a higher standard, I was treated with respect throughout and the treatment options were clearly explained. The problems began with the request for an MRI scan with contrast dye. I began to be concerned when I hadn't heard anything within two weeks of the appointment, which I was lead to believe was likely. When I called I was informed that the consultant radiologist was sick and to call back in a week or so to see what was going on.
When I called back I was told that the consultant was likely to be off for some time due to a serious injury and to call again in a week. It is now nearly 6 weeks since my appointment and there is still no sign of my scan. I understand that sometimes doctors are ill, however, for a hospital not to have put a contingency in place 3 weeks after finding out about an essential staff members long term sick leave is downright disgraceful.