"Everyone is working together to keep me safe"

About: Ellisland Day Care

(as a service user),

I started coming to the day centre fairly recently. I was having some problems at home and it is good for me to get out the house. My carers saw I was having problems and were worried about me. I had a meeting with my carers, day centre staff, my social worker, the police and east Ayrshire advocacy; everyone is working together to keep me safe.

I really enjoy coming to the centre, I look forward to it. It’s different company as normally I’m sitting at home alone all day. It’s a good crowd here.

The staff here are very good. It’s good that it’s the same carers, I know them well. The bus was running late this morning but they phoned to let me know.

I enjoy the arts and crafts but it would be good if there was more time for this. There is always something happening so it’s difficult to fit everything in.

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Response from Marie Gavienas, Team Manager (Social Care Services), Community Care - South Locality, East Ayrshire Health & Social Care Partnership

Dear Ellis1

Thank you very much for the lovely comments about your experience using Ellisland Day Centre. I'm pleased to note you find the staff very good and that they are familiar to you.

Getting out of the house and chatting to different company sounds just what you need and I'm really glad to hear that you now feel much safer knowing that everyone is working together for your benefit.

I'm happy to hear that you are pleased with the care at home staff and that they know you well enough to detect when things aren't quite right.

I plan to share your comments with the day care and care at home staff.

Kind Regards, Marie

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