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Staff on the ward were amazing.

Story from nhs.uk

"Staff on the ward were amazing."

About: Southmead Hospital

I was in hospital for a total of 5 days for a back operation. All staff introduced themselves and could not have been more caring whilst i was on the ward. If I had questions they would go out of their way to find the answers and they would check on me regularly to see if I needed anything.

I had a private room with a view outside and an en-suite. The only thing that needs improving is the food - if is truly awful.

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Responses

Response from Southmead Hospital 8 years ago
Southmead Hospital

Submitted on 20/11/2015 at 07:30
Published on nhs.uk on 21/11/2015 at 01:35

Dear Anonymous,

Thank you for kind comments realting to the care you received whilst an inpatient for an operation on your back.

It is always pleasing to receive such positive feedback, which will be shared with the relevant department.

I am sorry that you found the food awful, it would be helpful if you could provide further information on this, so that we can advise our catering department of your experience.

Kind regards, Sue Needs, Deputy Advice & Complaints Team Manager

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