"mrs walls"

About: Churchill Hospital

My care was excellent,by consultants,surgeons,nurses,care assistants etc..

My only grievance was the food,it was appalling,I was asked what I would like for breakfast,I asked for scrambled egg and toast,the reply was ,that was only for Private Patients.Porridge was in fact very nice.

A sandwich in plastic wrap,as you would expect at a service station.and not always fresh.

On my final day,top of menu was Faggots in gravy...pilchards...I was pleased not to be there for dinner.It so sad when people are at there most vulnerable and want a tasty meal.

I do not know how this problem can be addressed,as I can imagine it comes down to finance.

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Responses

Response from Churchill Hospital

Thank you for your comments regarding the food at the Churchill Hospital.

We are very sorry that your experience was not at the high standard that we expect.

We would like the opportunity to investigate the issues you have raised and provide you with a response.

If you would like us to do this, please do not hesitate to contact the Complaints Team on 01865 227128 or at complaints@ouh.nhs.uk and we will be happy to discuss the complaint process with you.

Kind regards.

Complaints Team

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