This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A hospital appointment

Posted By Troon

"A hospital appointment"

About: University Hospital Ayr / General Medicine

(as the patient),

I attended the University hospital in October for a Colonoscopy procedure.

I was terrified but on arrival into the unit, I was immediately introduced to Margaret the nurse who would take of me, she certainly did that. This is a Thank you to all in the unit they were all wonderful.

Thank you!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/11/2015 at 11:43
Published on Care Opinion at 16:49

picture of Eunice Goodwin

Dear Troon,

Thank you so much for taking the time to tell us this lovely story. It has been passed to Margaret and the team so they know how much you thought about their care.

I hope all is well now with your health,

Best wishes,

Eunice.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k