"It was like staying in a hotel!"

About: Beatson West of Scotland Cancer Centre

(as a relative),

My husband was in for a procedure at the Beatson. We had travelled a long way. The nurses could not do enough. My husband was kept informed throughout the process.

I have nothing but praise for all of the staff. It was like staying in a hotel! Thank you all.

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Responses

Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear vale572,

Thank you so much for taking the time to write to us about your husband's recent experience at the Beatson. We hear all the time that one of the things patients value the most is being kept in the loop about what is happening to them, which you have shown here again. It is also really lovely to get such great feedback about the staff who looked after our patients, and I know that they really appreciate it.

I hope that your husband has recovered, or is well on his way to recovery after his procedure. Thanks again for getting in touch.

Best Wishes,

Lorna

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