"Cataract removed"

About: Queen's Medical Centre / Ophthalmology

(as the patient),

I recently attended the QMC, Nottingham for the removal of a cataract. The initial investigation and consultation was very thorough. You are given information sheets as to what to expect. Everything is explained. The treatment I receive from all the staff was calm and very efficient. The operation itself lasted about half an hour, you just had to keep still! Thereafter it is most important to use the eye drops as set out. The post-operative consultation about three weeks later showed that my eye had healed and I was discharged. The visit to your optician is about 6 weeks from the operation. The only criticisms I have to make are that the very pleasant consultant I saw initially told me he was leaving that day. Obviously he would not be carrying out the procedure leaving me slightly apprehensive, perhaps this happens quite often. The cleaner, who present on the day of the operation, only half cleaned the area and did not return which I think is not exactly keeping up standards.

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Responses

Response from Jane Upton, Communications and Engagement Manager, Principia

Thanks for taking the time to share your experience and we are glad you had a positive experience on the whole.

We will pass on your comments including the areas for improvement.

Best wishes

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