About: Lister Hospital Lister Hospital Stevenage SG1 4AB
Now been in this hospital 4 times in two weeks twice into A&E and twice on the following days for further tests and clinics and can honestly say it is the worst hospital I have ever had the misfortune to have to visit! I have yet to have a good experience and have yet to be in the hospital for less then 5 hours even when we've been called back for a specific appointment! Both times to A&E we waited in excess of 8 hours and during treatment were sat in what they call priority seating with other patients clearly distressed also sitting there for hours. We have been bounced from department to department during our follow up visits. On one visit we were sent down to radiology for a scan that had to be done before 4pm only to be told there were no appointments, we were then sent back to the original department to be told by that department they had to do it before 4pm and to go back to radiology that the sister in TAI was going to escalate it! So back to radiology we go and are told well we can't do it let us take a number and go and have a coffee or something!
After 8 hours in A&E yesterday we've been called in to Ambulatory care today for an appointment at 12pm and a chest scan at 1pm well it's now 16:15 and we're still sat here considering just walking out! And that's after another wild goose chase being sent from ambulatory care to radiology to lister scanning to urgent care scanning to radiology back to urgent care scanning!
In short this hospital is poorly managed, dis functional with absolutely no coordination or communication between departments!