"the shopping mall experience was ..."

About: Addenbrooke's Hospital

(as the patient),

What I liked

the shopping mall experience was excellent, the hospital was immaculately clean

What could be improved

waiting times

Anything else?

I came to addenbrookes for build up to a dual transplant, kidney and pancreas, the transplant co ordinator was lovely and explained everything to me fully, the consultant was excellent, and the phlebotomists which were kept very busy with my arms were also excellent and pain free, i am looking forward to my transplant now and am just waiting for the call...watch this space

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Responses

Response from Addenbrooke's Hospital

We were pleased to hear of your positive experience although were sorry to note you incurred a wait (if you could provide PALS with more information about which part of the service was responsible for a delay we would be pleased to follow this up - pals@addenbrookes.nhs.uk). Please allow us to wish you all the very best with your transplant and thank you for taking the time to comment on the care you have received.

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