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How things have changed for the better

Story from nhs.uk

"How things have changed for the better"

About: West Middlesex University Hospital

Today I had the pleasure to visit the A.E.C. Unit the kind and caring attention that I received was beyond and above anything you could wish or hope for.

My wife who was with me as I am a Parkinson's sufferer was equally impressed .

We felt comfortable and cared for thank you for restoring my faith in this hospital .

In the not so distance past I received a very different experience when I had the misfortune to be an in patient on the Marjory Warren Unit that left me disillusioned and fearful, this has taken me some years to recover and overcome .

Now since my excellent care and kindness today I feel more confident and able to once again rely on West Midd as our centre of excellence

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Responses

Response from West Middlesex University Hospital 8 years ago
West Middlesex University Hospital

Submitted on 19/11/2015 at 09:33
Published on nhs.uk on 20/11/2015 at 01:32

Thank you for taking the time to provide us with your feedback - we are so pleased to hear you had such a positive experience in our AEC and your kind comments have been forwarded on to the team there who will really appreciate them. It would be really helpful if you could provide us with some more in depth feedback - if you are willing to, please contact pals.service@wmuh.nhs.uk or 020 8321 6261. Many thanks indeed.

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