"Respecting patients time. I sat ..."

About: Hillingdon Hospital

(as the patient),

What could be improved

Respecting patients time. I sat for an hour after my appointment time waiting to see the doctor. I had to give up to return to work without seeing her.The reason I was given for the delay is that "the doctor is slow" as an afterthought "thorough". This doctor is given 10 minute appointments to work to and if more time is necessary for her to do a good then realistically more time should be allowed for each appointment.

In addition the car parking is difficult I queued for 40 minutes to get in it would be useful to advise people to allow time for parking.

All in all a waste of my valuable time and NHS valuable resources.

Story from NHS Choices

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