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Keep up the good work

Posted By Reflex783

"Keep up the good work"

About: East Ayrshire Community Hospital / Gynaecology

(as the patient),

I go to this clinic every 6 months. I just wanted to tell you how pleased I am with everything.

The place is always very clean. The toilets are like those you’d see in a top hotel.

Everyone is lovely and kind: the nurses and the receptionists and so on.

Keep up the good work!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 18/11/2015 at 17:03
Published on Care Opinion on 19/11/2015 at 14:20

picture of Eunice Goodwin

Dear Reflex783,

I am delighted to hear how happy you are with the care and surroundings at East Ayrshire Community Hospital. I will pass this to the team and I am sure they will be pleased with this lovely feedback too. Thank you for taking time to tell us about your experience.

best wishes,

Eunice

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