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Two experiences

Posted By Fridgewoman

"Two experiences"

About: Lincoln County Hospital / Cardiology Lincoln County Hospital / General medicine

(as a friend),

My friends are under care, one awaiting possible by pass surgery, he has had tests, which results have been lost! ! And is awaiting an appointment to have them redone! ! This has been ongoing for over a year. Original diagnosis was made by the wonderful hospital in another country they put in a shunt as a temporary measure!

The other friend, underwent successful treatment for bowel cancer, which unfortunately metastasized into lung cancer, he commenced treatment which has had to be suspended due to complications due to severe acute spinal pain radiating into his arms, he is now unable to rest or sleep due to the severity, and would you believe cannot obtain any useful (hopefully) morphine based analgesic! ! ! He has a few days to wait for trays, and a further few for results. Dreadfully uncaring in this day and age. Shameful indeed.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 8 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 23/11/2015 at 17:07
Published on Care Opinion on 24/11/2015 at 13:59

picture of Sharon Kidd

Dear Fridgewoman,

Thank you for taking the time to post details of your friends’ experiences of our hospitals. It is disappointing that both experiences seem to have been unsatisfactory, for which I apologise.

For reasons of confidentiality I cannot discuss specific details of cases on this public website, but would be happy to review either or both cases more fully. To do this, I will need some more details.

If either you, or your friends, could contact our PALS team on 01522 707071, we can take some details and hopefully help to resolve the issues your friends are experiencing.

If you contact PALS, we will need your friends’ consent before we can discuss their cases with you, so it would be useful if your friends were with you when you call us.

Once again, thank you for posting your comments.

Regards,

Sharon Kidd, Patient Experience Manager

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