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"great team and excellent care and attention..."

About: Royal Hallamshire Hospital

i had an appointment for ENT Dept and was found to have a chloesteatoma and needed mastoid operation. An appointment and pre assessment letter soon preceded through the post. had pre assessment up on j2 and the staff were very helpful, thorough and answered all questions that I had. On the day of the surgery the TAU were very helpful. stockings measured , gown was ready had a great nurse who treated me straight from meeting them. The aneathetist was very thorough and the surgeon from the ENT dept was exceptional and I couldn't praise them enough. I was discharged about 8pm with all the info sicknotes and follow up appts that I needed. A very great service from exceptional staff . The Trust should be proud of you all.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 8 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 02/02/2016 at 11:20
Published on Care Opinion at 11:40


Thank you for your positive feedback which will be shared with the staff concerned as they are always pleased to receive such compliments.

Kind regards.

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