"A very well run GP practice"

(as the patient),

I just wanted to write how fantastic the elms practice GP surgery is (part of hayling island health centre), I think they really deserve positive feedback. The reception staff are all very friendly, helpful & kind (unlike other GP surgeries I've been registered with in other areas of the country). The way you are registered with one doctor who manages all your care and seem to really care about their patients works very well. Also the way you can have a same day telephone consultation with your own GP is brilliant. If my own GP is on holiday I have never had a problem getting an appointment if it's urgent with another GP. I also have to say that my own GP, Dr Goodhart, is the best GP I've ever met, he is patient, kind, very knowledgeable, caring and conscientious, all the qualities of a fantastic GP. The use of IT at the surgery is also excellent, I love that I can log on to patient. co. uk and request repeat prescriptions, book an appointment and view test results. The opening hours of the surgery are great with late appointments available on certain days of the week and reception opens at lunchtime (I've been registered with ones that don't and it makes it very hard if you work! ! ). The nurses and phlebotomists are also very friendly & kind and work hard to do a great job. All in all I cannot fault this practice at all, all GP surgeries should run like the elms practice, I feel very lucky to be registered with an outstanding GP surgery.

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