"Dissatisfied with assessment and treatment so far"

Very dissatisfied with latest assessment. Consultant polite but very disengaged. Wanted to get rid of me ASAP on each occasion and gives minimal answers possible. Feel I have hardly been listened to during this whole process.

Initially wrong information given from GP which obviously didn't help.

Was diagnosed with eustachian tube malfunction which is what I believed was the problem. Grommets fitted but unfortunately has not resolved issue.

At last visit after grommets I could feel that my sinuses and eustachian tubes were not working properly. However consultant suddenly switches to saying it's a problem with bone in middle ear (incus) not moving and I'll be fitted with a hearing aid. I questioned this. Was told I could have operation to fix this but I may lose hearing completely.

I pressed again after saying about my thoughts on sinuses and eustachian tubes.

Consultant finally agreed I could have CT scan on sinuses.

Awaiting results on CT scan and have appointment with Audiology at Wycombe this week.

In conclusion I feel I have not really been listened to and been given minimal information during this whole process.

I'll be lodging formal complaint unless I get positive actions coming out of scan results and this week's appointment.