"Endoscopy."

About: Torbay Hospital

Referred by GP for investigation after COBH.

Attended colorectal clinic followed by colonoscopy in endoscopy unit.

At all times I was treated with the utmost respect by all staff.

I entered the endoscopy unit with a certain amount of trepidation but my fears were soon dispelled.

The procedure was explained in detail and I was given the opportunity to ask questions.

The procedure went very well, no apparent problem was found and, after a cup of tea in the discharge lounge I left the unit feeling very well and contented.

All in all, a rather fascinating experience as I was able to watch the whole procedure on the tv screen.

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Responses

Response from Torbay Hospital

Dear Patient

We are delighted to read your encouraging comments.

Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

Kind regards

Patient Services

TORBAY AND SOUTH DEVON NHS FOUNDATION TRUST

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