"Excellent staff"

We attended the MIU on Friday night after our 3 year old fell in the nearby service station and the wound required stitches. The staff were exceptional.

Everyone we came into contact with was welcoming, friendly and professional.

The nursing staff who examined him were really good with our son and helped him feel at ease in the hospital.

The doctor who treated him was outstanding.

We were so thankful for their approach and how they cared for our son.

The doctor was amazing, and although the process was traumatic - they made it bearable.

The doctor was very skilled and adapted their approach to our son.

Our son has named the green teddy he was given after the doctor!

My husband and I both felt that we had met a fantastic team of very competent staff. Please pass on our praise and thanks to the team on Friday night.

Story from NHS Choices

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Response from Penrith Hospital

Hello, thank you for leaving your feedback regarding the excellent staff at the MIU in Penrith. I will ensure your lovely feedback is passed onto the team.

Hope your son is feeling better and is looking after his teddy



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