"Gate 27A is Superb"

About: Southmead Hospital

I have spent two weeks on the ward. Only one thing comes to my mind Excellent. It is true, that my health has worsen, but not because of the stay in hospital. There I was only diagnosed with it. I am aware that my health is getting worse, but the Consultants, Nurses and Staff are more then excellent. Because of my ongoing health issues I am in quite poor psychological condition. Fortunately for me they were great. Help me through all my stay and helped me to go home with positive thoughts.

I can only say Thank you.

Jay Martin

Story from NHS Choices

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Response from Southmead Hospital

Dear Jay Martin,

Thank you for your very kind comments, which will be shared with the staff on Gate 27A.

I am sorry to hear that your health is getting worse, but hope that things will eventually improve for you.

With kind regards, Sue Needs, Deputy Advice & Complaints Team Manager

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