"Appointments cancelled time and time again,..."

About: Bedford Hospital South Wing

Had a visit in January and supposed to have a follow up after six months. Appointment's made but keep being cancelled at the last minute. The latest appointment was cancelled as the consultants all took leave at the last minute and the whole clinic was cancelled even the other staff were very annoyed. My follow up appointment is now five months overdue with no sign of any appointment in the near future.

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Response from Bedford Hospital South Wing

Thank you for your review.

We are sorry to hear that you have had issues regarding your appointments. Please contact our PALS team and they will ensure that this is rectified and your appointment is made.

Thanks again.


The Communications Team Bedford Hospital NHS Trust www.bedfordhospital.nhs.uk

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