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"Everyone was very professional and very kind"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a staff member posting for a carer/relative),

I came into WGH about 4 weeks ago for a knee replacement, I cannot thank everyone enough, from pre-assessment, theatre and ward 14 staff. Thank you to Mr Abass and his team of doctors, all nurses, physios and domestic staff, who were all very busy and under pressure but never showed it. Everyone was very professional and very kind. I really can't praise them enough.

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Responses

Response from Pauline Warnock, Service Manager - Surgical, University Hospital Wishaw, NHS Lanarkshire 8 years ago
Pauline Warnock
Service Manager - Surgical, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 16/11/2015 at 16:32
Published on Care Opinion at 16:49


Dear Bridem,

Thank you for taking the time to feedback on your positive hospital experience. I will ensure that Mr Abass and all of the team are aware of your feedbackback which I am sure they will be delighted with.

I do hope you have made a good recovery following your knee replacement.

Regards

Pauline

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