"I want to say a huge thank you to them both"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

I called 999 thursday morning at 6 am, as my husband had passed out in the bathroom. When the ambulance crew turned up it was stuart and amy from stroud. Have to say, they were lovely, so reassuring, friendly etc.

About and hour or so after, when they got my husband in the ambulance and we drove off, he kept being sick in the ambulance, so we stopped and Amy gave him an anti-sickness injection etc, on the way to the hospital. We were stuck in traffic, so they put on blues and twos, as my husband wasnt very well.

I want to say a huge thank you to them both. These people don't get enough credit. Thank you guys. xx

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi bluebottle

Thank you for taking the time to share your story with us. I hope your husband is feeling better after his fall.

It is very rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your husband's care, however to do so we will need some specific information. If you are happy to do so, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 459 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.


Sara

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