"More needed in children's a&e"

I have to say staff in the children's ward are amazing but the children's a&e is not up to scratch. I brought my son who is non verbal autistic and the staff although they were in no ways rude they do need training to deal with autism. There should be a room for children that cannot cope with crowds and more understanding that it's not just a poorly child but a poorly child that cannot communicate there emotions or understand why they are in pain. Our child had a past history but yet we were there 2 hours and 10 minutes and not even triage asked to check observations. Glad I had a thermometer and pain relief with us and I did express my concerns to the doctor about the failings of triage. understaffed and very busy which is terrible for both staff and patients.