"Hernia repair"

About: Wishaw General Hospital / Day Surgery

(as the patient),

I cannot describe the level of care I received from all of the nurses whatever their capacity introducing themselves and ensuring that I and they were singing from the same sheet, identifying me as the correct patient receiving the correct operation.

Then it was the turn of junior Dr Angus as he further checked and marked the spot. All the while Cath (I think, who is soft spoken and I am deaf ) the anaethetist was there.

I was really impressed by all the staff Dr's and nurses and I would like to single out the after care nurse Pauline who is a really caring nurse. You know Dr's can do the operations really well and I am so grateful for that but the nurses care and some are exceptional. Pauline is one of those.

I really want to take this opportunity to thank all from the admin side to the Pre Assessment nurse Vicky and consultant Mr Bryce. My thanks to all of you.

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Responses

Response from Marion Mark, Director of Hospital Services, Wishaw General Hospital, NHS Lanarkshire

picture of Marion Mark

Dear cJake

I hope you are recovering well from your surgery I am pleased to hear you received good care from all our staff and that they kept you well informed.

It is kind of you to take the time to thank and praise the staff please be assured I will pass on your thanks to them in particular Pauline, Mr Bryce and Vicky that you have mentioned.

Best Wishes

Marion

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