"Unanswered calls"

About: Whipps Cross University Hospital

(as the patient),

this issue has not been resolved, have tried calling for several days, and always ringing for ages no answer.

really not acceptable, considering the letter they send out requires you to call to confirm attendance two weeks prior to procedure.

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Response from Whipps Cross University Hospital

We are very sorry that you had difficulties trying to contact us. Please provide us with more detailed information so that we are able to look into the difficulties you experienced.

To do this please contact the Patient, Advice and Liaison Service on 020 3594 2040 email: pals@bartshealth.nhs.uk

Kind regards

Barts Health NHS Trust

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