"a&e department"

About: Royal Berkshire Hospital

Waiting time extremely long with no pain relief.

Not concidering patient what so ever.

Story from NHS Choices

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Responses

Response from Royal Berkshire Hospital

We are sorry for the delay you experienced in being seen. We aim for patients who self present to be seen within 15 minutes of arrival; however, when we are very busy this can be a challenging target to meet. There is an information screen in the waiting area that prompts patients to ask to speak to the nurse in charge if they have any concerns.

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