"Having a cystoscopy at Wycombe"

About: Wycombe Hospital

A cystoscopy was performed on me at noon on Saturday 7/11/15.

The procedure was only slightly uncomfortable, and as the consultant surgeon told me I would not need any further cystoscopies

I came home with a glad heart.

It was only two days later, when I started to feel some discomfort in the genital area, that I realised that whether by accident or design, I had not been given the usual broad spectrum antibiotic and I was suffering from a sharp attack of cystitis/urethritis.

This continues unfortunately, but my GP has now prescribed

Trimethoprim talets, so I hope to be OK in a couple of days.

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Response from Buckinghamshire Healthcare NHS Trust

Thank you for your comments.

I am very sorry to learn of your experience following your recent cystoscopy. I can understand how unsettling this must have been for you and we are concerned to learn that this was your experience of Buckinghamshire Healthcare NHS Trust’s services. We hope that you may be happy to speak with us in some more detail about your experience, so that we can understand what happened more clearly; explore ways in which we can assist and improve our patient experience in the Trust.

In the meantime, please be assured I will pass your anonymous comments to the relevant manager for the service.

If you are happy to share more detail about your specific experience with us, please contact our dedicated Patient Advice and Liaison Service (PALS) on 01296 316042 or email pals@buckshealthcare.nhs.uk