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Excellent care towards my mum

Story from nhs.uk

"Excellent care towards my mum"

About: Guy's Hospital

My 55yo mum is severely disabled and practically immobile with MS and Bipolar, looking after her physically can prove to be really hard work as the clinicians experienced today.

A Dr and 2 nurses in the McNair Centre really put their way out for my mum today for almost 2 hours trying to retrieve a hoist that worked to be able to get my mum onto the bed. They worked so well as a team to get my mum on and off of the bed which believe me is hard when my mum is unable to even sit up unaided. Never have I left a clinical setting so pleased with the care that was received.

I thank them so much

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Responses

Response from Guy's Hospital 8 years ago
Guy's Hospital

Submitted on 13/11/2015 at 17:45
Published on nhs.uk on 14/11/2015 at 01:32

Thank you for taking the time to share your feedback with us. We are pleased to hear that you felt the staff went the extra mile in addressing your mothers needs and that you were happy with the quality of care that your mother received at her appointment. We will pass your comments on to the team.

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