"First class treatment"

About: Southend Hospital

From the moment I was referred to Southend Uro Oncology, I only found positives. Consultation, Pre op assessment and surgery two days later, it was just superb treatment. The whole team from cleaners to consultants were just a credit...and when the histology results from the Kidney Cancer were 100% good, that was a real bonus. Despite professionalism of the highest level, good humour and sharing a joke undoubtedly hastened my recovery on the ward and seven days after my 5 hour op I was back in front of my computer screens, working.

My six month appointment was in the new unit, which looks worthy of one amazing team.

Story from NHS Choices

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Response from Southend Hospital

Dear Sir/Madam,

Thank you for your post relating to your referral to our services. It is excellent to hear such positive feedback and thank you for taking the time to contact us. I ensure you I will pass your comments to the relevant team who will appreciate such positivity relating to your care and treatment - and of course your recovery. Wishing you well for the future and again thank you for contacting us, we value your feedback.


Louise McIver Patient Involvement Team

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