"First class service"

About: Sandwell General Hospital

While visiting a relative nearby she slipped, and while helping her up I strained a back ligament and early the next day passed out and felt very ill. The 111 service and paramedics were a great help and I was seen immediately in A&E by a very thorough and charming doctor who explained everything clearly and gave good instructions on how I should proceed and after many tests gave me a prescription. I live in Herefordshire'but wish to record my appreciation of your hospital and staff in A&E. Thank you.

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Response from Sandwell General Hospital

Thank you for telling us about the good service that you received in our Sandwell A&E department. I am glad to hear that the team gave you clear information and were polite and thorough. I wish you well.

Toby Lewis, Chief Executive.

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