"Rude doctors"

About: Wexham Park Hospital

Went to a&e on sunday because my tongue was infected from a burn and the person that saw me in the childrens ward sat and laughed at me before telling me they couldnt do anything. I went to my local GP the next day for a second opinion and now have medicine for my tongue. Next time I'm in this much pain I wont be bothering with this rubbish hospital

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Responses

Response from Wexham Park Hospital

Thank you for taking the time to leave your feedback on your recent visit to our emergency department.

I am sorry that we didn't get this right for you and that you felt the doctor was rude and was laughing at you.

This is not how we want any of our patients to feel and I would like to be able to investigate what happened in more detail.

So that we can learn from your experience I would be very grateful if you could provide your details to our PALS team on palswexhampark@fhft.nhs.uk or ring them on 01753 633365.

I hope you will work with us to help improve the service for others.

Kind Regards

Claire Marshall

Head of Patient Experience

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