"hi, i was admitted for a new pacemaker. ..."

About: Glenfield Hospital

(as the patient),

What I liked

hi, i was admitted for a new pacemaker. the preassessment nurse was excellent. all the staff were efficient on wd 33a. special thanks to my named nurse who tried to keep me calm.and escorted to the lab, she deserves a medal.My experence on ward 28 after was second to none, what a brilliant team from domestic to nursing staff. special thanks to the night nurses ,we had some laughs it helps ease the pain.keep on doing a great job, cath lab team you deseve a gold medal having me in your lab i was so nervous.

What could be improved

communication between doctors and nurses

Story from NHS Choices

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Responses

Response from Glenfield Hospital

Thank you for taking the time to leave your lovely comments about your experience of wards 33 and 28 at Glenfield Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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