"Absolutely outstanding care during the birth of..."

About: Frimley Park Hospital (Frimley)

We were so delighted with our experience at Frimley Park that we wanted to pass on our thanks.

All of the staff whom helped us with the labour and birth of our son were outstanding.

Everything was clearly explained to us and we were never kept in the dark about issues or decisions which needed to be made.

Particular thanks go to the anaesthetist who did not leave Lisa's side until she was certain that Lisa was comfortable; despite that meaning re-siting the epidural. Also they helped us both greatly during the emergency c-section, being very comforting and keeping us distracted.

Also particular thanks to the midwife whom spent their entire shift in the Mulberry Centre on Wednesday 28th October with us.

Finally we would like to thank the doctor and theatre staff who were all very calm and professional, putting us both at ease, and ensuring that our son arrived safely. They even took photos for us, since I didn't want to move from my spot next to my wife's head.

Absolutely top marks from all three of us.

Story from NHS Choices

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Responses

Response from Frimley Park Hospital

Thank you for taking the time to leave your feedback.

Congratulations on the arrival of your new son!

I am so pleased that it was a positive experience for you all, and you found the staff to be helpful and calm.

We are very lucky to have a great team who do their best to deliver care as though it were one of their own family in front of them.

Feedback such as yours makes it all worthwhile.

Thank you for thinking of us at this busy time, and I wish you and your family all the best

Kind Regards

Claire Marshall

Head of Patient Experience

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