"Excellent treatment"

About: Countess Of Chester Hospital

Taken in in February because of COPD exacerbation and severe chest infection. Was in for 12 days and treatment and all staff was excellent. As it was my first hospitalisation I was anxious and frightened. Staff reduced my fears. Consultants were very good and were present every day, including weekends..

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Response from Countess Of Chester Hospital

Dear Steve

Thank you for your feedback. We appreciate this would have been a worrying time for you given that you advised this was the first time you had been admitted to hospital.

We would like to thank you for taking the time to compliment the staff who looked after you earlier this year.

Please be assured that your kind words will be shared with our staff.

We hope that you have made a good recovery and would like to wish you well for the future.

Thank you once again.

The Patient Experience Team

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