About: Western General Hospital (Edinburgh)

(as the patient),

I was a patient at Anne Ferguson Building day ward. I have to say the staff from reception staff to doctors were excellent. I cannot praise them all high enough. The student nurse who came with me to theatre was so lovely and it was her 1st time in theatre. Excellent! Excellent! Excellent!

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Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian

Hi LollyB

Thank you so much for taking the time to let me know about your recent experience in the Anne Ferguson Building day ward. It was lovely to read how you were treated by the staff, especially the student nurse as it was her first time in theatre.

I have passed on your compliments to the staff involved who will be delighted to read such positive feedback.

Kind regards

Jeannette Morrison
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