"Not very much really"

About: Heartlands Hospital

(as the patient),

What I liked

Not very much really

What could be improved

I am currently waiting for Gastric Bypass Surgery at heartlands Hospital, but I have to jump through so many hoops to get this treatment. I have done everything the Hospital of asked of me but I am still waiting.

Anything else?

I have had a Psychological Asessment and I am still waiting after a year. I walk four miles twice a week and I attend the gym three times aweek. For anyone who is wanting Gastric Bypass Surgery at Heartlands I suggest go else where because the weight loss team aren't the best in the country.

Story from NHS Choices

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Response from Heartlands Hospital

Looking after each individual patient's welfare is our top prioirty at all times. Should you be unsure what the next stage is for your treatment, please contact our Patient Advice & Liaison Service (PALS) team who will be able to look into this on your behalf. PALS can be reached by telephoning 0121 424 1212 between 9am and 5pm Monday to Friday. You can leave a message outside of these hours and a representative will call you back the next working day

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