"the clinic was runnning late ..."
About: Hertford County Hospital Hertford County Hospital Hertford SG14 1LP
Posted by Stephen Thomas Porter (as ),
What could be improved
the clinic was runnning late ( 2 hours in the end ), neither the nurse nor the receptionist could be bothered to tell the waiting patients or apologise.
Having waited 2 hours I was seen in an extremely brusque manner by the specialist lasting approx 2 mins.