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ENT Appointments at LRI

Story from nhs.uk

"ENT Appointments at LRI"

About: Leicester Royal Infirmary

Took my daughter to see ENT Consultant in early August 2015. Referral for further test and investigation discussed with a view to seeing her again in 3 months. Had to personally chase results from MRI scan to get them forwarded to GP. Received letter 2 weeks ago to ring and make appointment to come back to see Consultant but told no appointments available until April 2016. Appointments clerk agreed this was wrong and promised to get back, nothing heard since.

Not good enough ENT, too long to wait, when Consultant says 3 months then this is what it should be. What in Gods name is going on in this Department ?

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary

Submitted on 10/11/2015 at 13:59
Published on nhs.uk on 14/11/2015 at 01:54

Dear Reviewer,

We are sorry to hear about your concerns with ENT at Leicester Royal Infirmary. We would like to investigate the matter further so can you please send your details (Name, D.O.B., NHS number, address, contact number) to angharad.rastrick@uhl-tr.nhs.uk.

Kind regards,

Angharad Rastrick

General Manager

Leicester’s Hospitals

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