"Amazing, sensitive attitude of staff"
About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital Accident & emergency FK5 4WR
Posted by Mags family (as ),
My mum suddenly became ill and died of brain haemorrhage within 5 hours of being admitted to FVRH.
The sensitivity, care, honesty and coordination/liason of care was appreciated by my family and ensured mum was comfortable in her last few hours. The staff in Emergency Department were sensitive but honest about mum and exceptionally caring. They allowed us to spend our time with mum and thought of things we hadn't in our shock.
She was moved through to Acute Assessment unit in a side room and mum had privacy, dignity and comfort ensured. Again staff were very caring and sensitive.
Nothing but praise for the staff involved in the whole journey and that includes the girls at reception in Emergency Department.