"Primary hip replacement"

About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as the patient),

Excellent experience form first clinic appointment to post-op discharge.

Very impressed with preparation for surgery clinic, ran like clockwork, volunteer Myra kept tabs on every one, made introductions and generally smoothed the flow of patents through.

Admission ward staff kind & helpful, although very tedious waiting from 7: 30 until went to theatre last@ 16: 15.

Theatre staff efficient & reassuring. Post op care on Dyball ward also excellent, even though some of my fellow 'residents' complained loudly & vociferously about everything I can honestly say the nurses were lovely, the OT & physios efficient and knowledgable, the food was good - not haut cuisine but sustaining & plenty of choice and the housekeeping staff worked hard to ensure the ward was clean and tidy. Only minor moan was waiting 5 hours for TTOs & discharge letter, even then the staff nurse kept us updated on his efforts to speed things up and checks that by the time everything was ready it was not too late for me to go home.

In summary PEOC is probably the best orthopaedic centre I. The world.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rebecca McGuffog, Patient Engagement and Experience Officer, Royal Devon and Exeter NHS Foundation Trust

Dear Lady on Crutches

Thank you for taking the time to share your experience of the Princess Elizabeth Orthopaedic Centre at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care and treatment you received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. I wish you a speedy recovery from your surgery.

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to share your experience of the Princess Elizabeth Orthopaedic Centre at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care and treatment you received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. I wish you a speedy recovery from your surgery.