"Appointment system for Rheumatology Department"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Posted by Anonymous
Who made the decision to give several patients the exact same appointment times? This lack of respect for patients and the already overworked doctors and nursing staff is a disgrace. I assume it was some Management Personnel with little experience of life. Common sense would normally indicate that asking several people to turn up at the same time will frustrate patients as inevitably all except the first patient will have to wait (for some patients this will be in excess of an hour). Staff and doctors have to apologise for something that is certainly not their fault whilst Management are probably tucking into their lunch quite unconcerned. This system is poor management, probably looks good on a spreadsheet and after all what is more important... statistics (which those of us with a science MSc know can prove anything!!) or the patients and overworked clinical staff? Come on, someone, please take the initiative and treat patients and clinical staff with respect and book appointments every ten or fifteen minutes not allL at 11.15am.