"Superb, caring and professional treatment"

About: Torbay Hospital

We would like to express our appreciation for the care and treatment my husband, Cyril received following a TIA on Thursday, 29th October.

From the paramedics who attended to him at home and delivered him to A & E at Torbay, to the outpatient staff including ultrasound, MRA, and CT scan operators, the nurses who accompanied us to the various departments, the pre-admission nurses, the anaesthetists and nurses in the Surgical Admissions Unit and, most important of all the doctor who explained everything in great detail before carrying out a carotid endarterectomy.

We must also thank the staff on Forrest Ward for the post-operative care plus a special mention goes to the student who was present at pre-admission, came over to see my husband on the Surgical Admissions ward, observed the operation and then popped in to see him again on Forrest.

I was an employee in various different departments at Torbay over a period of 23 years and it might be thought that I would be a little more critical of the service – nothing could be further from the truth.

Well done – you should be proud of yourselves!

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Responses

Response from PALS Dept, Torbay and South Devon NHS Foundation Trust

We are delighted to read your encouraging comments. Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

Kind regards Torbay & South Devon Helathcare NHS Foundation Trust.

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Response from Torbay Hospital

Dear Patient

We are delighted to read your encouraging comments.

Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

Kind regards

Patient Services

Torbay and South Devon NHS Foundation Trust

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