"Wonderful care & staff at Abingdon EMU hospital"

About: Abingdon Community Hospital / Minor Injuries Unit (emergency multi-disciplinary unit)

(as a relative),

Our local Dr had arranged for my mum who is 91 to be seen by Abingdon EMU as she had very swollen legs & left hand.

We were greeted by the reception staff who knew we were due to be admitted. We were then met by Fiona the nurse who was assigned to mums care. While we were there from 12. 30 until 5. 30, my mum received the most wonderful care by all who tended to her. Shiobhan the pharmacist was so caring & wonderful to my mum. And finally, Shavita the Dr was so kind and did all she could to try and find the cause of mums problem.

They all work so hard there and made sure mum had eaten & cups of tea were offered. I want to thank all who dealt with my mum with such kindness and patience. Thank you.

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Responses

Response from John Daniels, Modern Matron & Clinical Development Lead for Urgent Care, Oxford Health NHS Foundation Trust

picture of John Daniels

Dear Beverleybettyboo,

Thank you so very much for taking the time to share your story re Abingdon EMU, I'll be sure to pass your comments onto the team who will be delighted to read your feedback. EMU prides itself on a holistic approach to patient care and feedback such as yours just confirms they are getting it right.

I trust you mum is now recovering well and I wish you all good health for the future,

John

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