"The care i recieved at A/E"

About: Northern General Hospital / Accident and emergency

I was brought into a/e with a head injury after a fall at home .Was upset and stressed because i don,t like hospitals .But was well looked after by the nursing staff and especially by the consultant who came to examine me they put me at ease ,we even had a joke and a giggle about things .I was discharged by them later.I had a long wait to see the doctor but in no way was it any of the nursing staff,s fault .I don,t think people who have never attended a/e understand just how busy and run of their feet that they are ,they just never stop.

Many thanks .

Elaine Randall.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for your positive feedback. The staff in A&E will certainly be pleased to hear such comments.

  • {{helpful}} of {{total()}} people think this response is helpful