"appointment for sleep eeg. Neurophysiology."

About: St Peter's Hospital (Chertsey)

when you enter the particular area of the hospital (Neurophysiology) it feels like walking back in time to a Victorian building, there were windows so rotten that you could see through the gaps in the structure! However once inside the offices of Neurophysiology what a difference, the clerical and medical staff were most courteous, kind and professional (words I do not use lightly). They made me, a member of the white coat syndrome, feel at ease. It is a pity the conditions they work in do not reflect their high standards!

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Response from St Peter's Hospital

Thank you for your comments about our Neurophysiology department and we are really pleased to hear that the service was of a high standard and that the report was comprehensive.

We will make sure your comments are shared with the staff.

With regards to your feedback about the car parking and road signage, we are aware that they do get busy at times and we are sorry to hear that you feel that they are terrible. We would encourage you to contact our Patient Experience Team on 01932 723553 or email pals@asph.nhs.uk with more details.

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