"Friendly, professional and caring"

On every visit, from the time I was greeted at Reception, to the time I was discharged after my procedure, every member of staff treated me with care and consideration. I felt valued and safe, given confidence by the wonderful staff at each stage. At no time did I feel that my procedure was an everyday task, staff couldn't have been more caring. I was given excellent information at each stage, reassured, and an explanation as to why certain processes were followed. I even had a full explanation during my procedure, which helped with overcoming my fears and apprehension. I can't praise this amazing team enough.

Story from NHS Choices

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Response from Duchy Hospital

Thank you very much for taking the time to let us know how you found your admission to Duchy Hospital.

It is great to know that the team treated you well and reassured you throughout your time with us.

I will be sharing your feedback with the hospital team.

Thank you for choosing Duchy Hospital.

Chris Sealey, General Manager

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