"I suffer fron OCD"

About: West London Mental Health NHS Trust

(as the patient),

I thought the therapist was patronising, rude and condescending and seemed to have an attitude problem. I ended up feeling very upset as a result.

It was however good to have the opportunity to talk.

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Responses

Response from Janet Bell, Head of Governance, West London Mental Health NHS Trust

Dear Julius, thank you for taking the time to leave a comment about your experience of our services. We are sorry that you felt patronised by the therapist, which left you feeling upset. This is not how we would have wanted you to feel following an appointment with any of our staff.

We are pleased that you found the opportunity to talk helpful.

We will share your comment across the Trust so that we can learn from your experience and improve the services we provide.

Regards

Janet

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