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Breast screening

Posted By Smallfries

"Breast screening"

About: Queen Alexandra Hospital / General medicine

(as the patient),

Had a mammogram nearly passed out with the pain.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 8 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 06/11/2015 at 15:00
Published on Care Opinion on 07/11/2015 at 16:17

Dear "Smallfries", I'm sorry to hear what happened when you had your procedure. This must have been awful for you and is not what patients normally experience having a mammogram. We would like to look into what happened in your case, but can only do so if you are willing to e-mail us direct with your details.

Please e-mail PHT.Complaints@porthosp.nhs.uk. We look forward to hearing from you.

Kind regards

Marion

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Response from Queen Alexandra Hospital 8 years ago
Queen Alexandra Hospital

Submitted on 12/11/2015 at 11:27
Published on nhs.uk on 14/11/2015 at 01:43

Dear Smallfries I'm sorry to hear or your experience. This must have been awful for you and is not what patients normally experience having a mammogram. We would like to look into what happened in your case, but can only do so if you are willing to e-mail us direct with your details.

Please e-mail PHT.Complaints@porthosp.nhs.uk. We look forward to hearing from you.

Kind regards.

Debbie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Smallfries (the patient)

I have sent in a written complaint thanks to the replies I received asking for more details.

It ws very traumatic for me. I am still upset now.

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