"Breast screening"

About: Queen Alexandra Hospital / General medicine

(as the patient),

Had a mammogram nearly passed out with the pain.

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Responses

Response from Marion Brown, Head of Complaints and Patient Advice & Liaison Service (PALS), Portsmouth Hospitals NHS Trust

Dear "Smallfries", I'm sorry to hear what happened when you had your procedure. This must have been awful for you and is not what patients normally experience having a mammogram. We would like to look into what happened in your case, but can only do so if you are willing to e-mail us direct with your details.

Please e-mail PHT.Complaints@porthosp.nhs.uk. We look forward to hearing from you.

Kind regards

Marion

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Response from Queen Alexandra Hospital

Dear Smallfries I'm sorry to hear or your experience. This must have been awful for you and is not what patients normally experience having a mammogram. We would like to look into what happened in your case, but can only do so if you are willing to e-mail us direct with your details.

Please e-mail PHT.Complaints@porthosp.nhs.uk. We look forward to hearing from you.

Kind regards.

Debbie

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Update posted by Smallfries (the patient)

I have sent in a written complaint thanks to the replies I received asking for more details.

It ws very traumatic for me. I am still upset now.