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Saying thank you

Posted By Crazy Grandad

"Saying thank you"

About: East Surrey Hospital / Trauma and orthopaedics

(as the patient),

My name is Grandad. I am 70 years old. I am grateful for the help AND support given to me in the last 18 months by the East Surrey Hospital and indeed the whole of the NHS.

I am like a old car that has rebuilt and is now being well maintained. (you can edit that part out if you wish. )

Recently I was referred to your Mr K Yallapragada, Orthopaedic Registrar, by my GP.

I went for my appointment on 21st October - very quick coming through.

Mr Yallapragada was very kind, helpful and explained everything which was relevant to my injury.

As a result I was referred on for treatment - again it was very quick coming through.

I wish to thank everyone concerned with my wellbeing, Mr Yallapragada in particular.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 8 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 09/11/2015 at 08:34
Published on Care Opinion at 11:21

Dear Grandad,

Thank you for your review of the care that you have received over the last 18 months. I will make sure that Mr. Yallapragada is made aware of how pleased you were with your appointment with him.

Maintenance is key for anything that is vintage and well loved. I hope you are well on the way to a full recovery.

With best wishes,

Cathy White

Patient Experience Survey Manager

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